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Terms of service

Terms of Service

This website is operated by Cofulta. Throughout the site, the terms “we”, “us” and “our” refer to Cofulta.

By visiting our website or purchasing from us, you agree to be bound by these Terms of Service. Please read them carefully before using our website.

If you do not agree to these terms, you should not use our website or purchase our products.

Online Store Terms

By using this website, you confirm that you are at least the age of majority in your country, state, or province of residence, or that you have permission from a parent or guardian to use this site.

You may not use our products or website for any illegal or unauthorised purpose.

You must not transmit viruses, malware, or any harmful code through our website.

Any breach of these Terms may result in immediate termination of your access to our services.

Products and Information

Cofulta sells personal care and beauty products.

We do our best to display product information, descriptions, images, pricing, and availability as accurately as possible. However, we do not guarantee that all information on the website will always be complete, current, or error-free.

Product images are for illustrative purposes only. Packaging, colour, appearance, or product details may vary slightly from what is shown on our website.

We reserve the right to update, change, or discontinue any product at any time without notice.

Results Disclaimer

Individual results may vary.

Cofulta products are not intended to diagnose, treat, cure, or prevent any disease or medical condition. Any information on our website is for general informational purposes only and should not be considered medical advice.

If you have a medical condition, scalp condition, allergy, irritation, or are unsure whether a product is suitable for you, please consult a healthcare professional before use.

If irritation occurs, discontinue use immediately.

Orders and Payment

When you place an order, you agree to provide accurate, complete, and current billing, shipping, and contact information.

We reserve the right to refuse, cancel, or limit any order for any reason, including suspected fraud, incorrect pricing, stock issues, payment issues, or errors in product information.

All prices are shown in the currency displayed at checkout.

Payment must be successfully completed before your order is processed.

Shipping

At this time, Cofulta ships to Australia and Canada.

Orders typically arrive within 5–15 business days after being shipped.

Shipping times are estimates only and may vary due to carrier delays, customs processing, public holidays, weather, incorrect shipping information, or other factors outside of our control.

Customers are responsible for providing accurate shipping details. Cofulta is not responsible for orders delayed, lost, or returned due to incorrect or incomplete shipping information.

Third-Party Fulfilment and Shipping Partners

Cofulta may work with third-party suppliers, fulfilment partners, warehouses, and shipping carriers to process and deliver orders.

By placing an order, you understand that your order information, including your name, shipping address, phone number, email address, and order details, may be shared with these partners where necessary to fulfil your order.

Returns, Refunds, and Guarantee

Cofulta offers a 120-Day Money-Back Guarantee.

If you are not happy with your order, you may contact us within 120 days of delivery at:

support@cofulta.com

Returns and refunds are handled according to our Refund & Return Policy.

Our guarantee does not limit any rights you may have under applicable consumer protection laws.

Cancellations

Orders can only be cancelled before they have been processed or shipped.

If your order has already been processed, packed, or shipped, we may not be able to cancel it. In that case, you may still be eligible under our Refund & Return Policy after delivery.

Accuracy of Billing and Account Information

You agree to provide current, complete, and accurate purchase and account information for all orders placed through our website.

You agree to promptly update your details, including your email address, billing address, shipping address, and payment information, so we can complete your transactions and contact you if needed.

Prohibited Uses

You agree not to use our website or products:

For any unlawful purpose
To violate any laws or regulations
To infringe on our intellectual property or the rights of others
To submit false or misleading information
To upload or transmit viruses, malware, or harmful code
To collect or track personal information of others
To interfere with the security or operation of the website
To commit fraud or attempt unauthorised transactions

We reserve the right to terminate your use of our website or services for violating any prohibited use.

Intellectual Property

All content on this website, including text, images, product names, logos, graphics, page designs, and branding, is owned by or licensed to Cofulta.

You may not copy, reproduce, distribute, modify, or use our content for commercial purposes without written permission from us.

Third-Party Tools and Links

Our website may include links to third-party websites, apps, tools, or services.

We are not responsible for the content, accuracy, privacy practices, or policies of third-party websites or services.

Your use of third-party tools or websites is at your own risk.

Limitation of Liability

To the fullest extent permitted by law, Cofulta is not liable for any direct, indirect, incidental, punitive, or consequential damages arising from your use of our website, products, or services.

This includes, but is not limited to, loss of data, lost profits, allergic reactions, product misuse, delivery delays, or website interruptions.

Nothing in these Terms limits any rights that cannot be excluded under applicable consumer protection laws.

Personal Information

Your submission of personal information through our website is governed by our Privacy Policy.

Please review our Privacy Policy to understand how we collect, use, and protect your information.

Changes to These Terms

We reserve the right to update, change, or replace any part of these Terms of Service at any time.

Any updates will be posted on this page with a revised “Last Updated” date.

Your continued use of our website after changes are posted means you accept the updated Terms.

Governing Law

These Terms are governed by the laws applicable to the business location of Cofulta, without limiting any mandatory consumer rights that may apply in your country, state, or province of residence.

Contact Us

For any questions about these Terms of Service, contact us at:

support@cofulta.com

Last Updated

29/5/26